BBM has not been very popular since then, this might be due to low number of features as compared to the other applications like Line Messenger and WeChat which were already available on Android and iOS before BBM could come there. So, in order to compete with them, BBM is trying to put out some new features in their new version. This new feature will help the users to converse with each other over internet, something which we have not seen on Whatsapp but it is the main feature due to which applications like Viber, Wechat and Line are being preferred. This feature will be available on BBM Application from February onwards. As per my opinion the primary reason for its non-popularity is its UI because other IM application have a lot better UI as compared to BBM application. As of now they need to work a lot and they need to work pretty fast if they want to stay in the competition. All the previous BBM smartphone users who have switched on to Android or iPhone never stopped loving BBM and so they would definitely jump back to this IM application if BBM manages to offer something decent to their users.
